ORDER SUPPORT
Know the details
before you confirm.
Discuss shipping and order support directly with OJAS Enterprises.
Shipping arrangements
Ask for the delivery serviceability, freight charges and expected dispatch schedule for your order. These details depend on the destination, quantity and agreed transport arrangement.
Keep these details ready
- Order or invoice reference
- Delivery address and PIN code
- Receiving contact number
- Product and quantity details
Questions about your delivery?
How do I check dispatch or tracking?
Contact OJAS with your order reference and ask for the dispatch status or transport details available for your consignment.
What if something is damaged or incorrect?
Contact OJAS promptly with your order reference, a description and photographs of the package and product. The team can review the issue and discuss the next steps.
Can I cancel or return an order?
Ask for the applicable cancellation and return conditions before confirming your order. For an existing order, contact the team to discuss your situation.
Need help with an order?
Have your order reference ready when you contact us.